Last updated: 3rd August 2025
At Trivoca, we are committed to protecting your privacy and ensuring the safety of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
Who we are
Our website address is: https://trivocaltd.com.
Trivoca is a Port Harcourt–based oil and gas service provider delivering equipment, engineering, and testing solutions across Nigeria.
What Personal Data We Collect
- Contact Forms: Name, email, phone, and any message you submit via our contact form.
- Comments (if enabled): Your name, email address, IP, and browser details to prevent spam.
- Cookies: Used to enhance user experience, remember your preferences, and enable basic functionality.
- Analytics: We use tools like Google Analytics to understand website usage (non-personally identifiable).
- Media Uploads (if applicable): Visitors who upload images should avoid including location (EXIF) data.
How We Use Your Information
We use your data to:
- Respond to inquiries and service requests
- Improve our website and user experience
- Communicate about our services and offerings
- Maintain website security and prevent spam
We do not sell, rent, or trade your personal information to third parties.
Embedded Content From Other Websites
Pages may include embedded content (e.g., YouTube videos, map embeds). These websites may collect data about you and track your interaction.
How Long We Keep Your Data
We retain contact form entries for 12 months, analytics records for 26 months, and customer records as long as necessary for legal and operational purposes.
Your Data Rights
You may request:
- A copy of the personal data we hold about you
- That we delete any personal data we have stored (excluding data we’re legally required to keep)
To exercise any of these rights, contact us at: info@trivocaltd.com
Where Your Data is Sent
Visitor messages and comments may be checked through an automated spam detection service.
Security
We implement secure protocols and tools to protect your personal data and website interaction.
Updates to this Policy
We may update this policy as needed. Changes will be posted here with a new effective date.